The end of year to-do list…

With a brand new year just around the corner, and the increased efforts to make improvements and implement changes that come with that, I thought I would start the process a little early.  Before I can commit to any new projects and distractions, I’d first like to clear the current clutter.  The clutter is mostly in my mind but somewhat manifesting itself around my office too.  So here is the plan in short:

  1. Go through notebooks and diary.

I have several different ways of recording all the bits of information I process on a daily basis, so between my phone notes, notebook, and lots of pieces of paper I should be able to tie up all loose ends.  By which, all I will really be doing is compiling one even bigger to do list, but at least it will all be written in one place.  Of course, my intention is really to get through this list of small mundane boring things to do, or new ideas to follow-up on. Before the end of 2013 of course.

2. The calendar clean-up 

My husband and I both have a desk calendar, although one is like a large piece of doodle art and the other has all the family appointments on it.  Although we try to attend all the things we arrange, sometimes this is impossible so another aspect of clearing the clutter so to speak, is to go through the calendar for the year and check there is nothing important we have forgotten to rearrange.  Plus it’s also a good time to schedule in anything new coming up, like the new term swimming lessons schedule, or meetings, appointments and castings scheduled for the next month.

3. Moving paperwork piles into files

Overall most of my paperwork is already organised into piles so it’s mostly a case hole punching and flicking through files to insert the papers, but there is also a small unorganised pile to go through and sort out.  If you have large amounts to get through my advice is try breaking it up into chunks to tackle.  Divide it into 3 piles and spend no more than 20 minutes sorting through one pile, then take a break and go do something else.  Each time you return to the filing piles, you will see progress and that in itself is motivation enough to finish it.

1372The last couple of things that are on the 2013 to do list will be to organise a New Years event for one of the beer brands I work with and to sign the paperwork to become a Director in my husband’s new business.

With everything taken care of that way, I will then be fully free to focus all my energy on a positive, busy and successful 2014.  And put my feet up a little for the rest of 2013.

What do you plan to do before 2014 arrives?  What are you planning to do in 2014 anyway?  I’d love to hear how you plan to have a positive, happy, successful year too.

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The Purpose of your Page?

Deciding early on what your expectations are in social media will help you start as you mean to go on.  All too often businesses are measuring their social media success on the wrong things entirely so it’s important to determine where you are heading first.

What’s the end goal?

  • To connect with your customers and clients
  • To deliver a better customer service
  • To gain new leads
  • To build brand awareness

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Image courtesy of smarnad / FreeDigitalPhotos.net

Whatever it is that you want to achieve in your business, now is the time to align it with your social media efforts.  To get you on track, here are some questions you need to ask:

What are my expectations for the page?

What kind of exposure do I want – increase customer engagement, improve public relations, promote new products and offers or deliver exceptional customer service?

What kind of engagement would be most beneficial – knowing more about our existing customers or finding out more demographic info?

What demographic are we struggling to connect with that would be valuable to do so through social media?

What are my competitors doing that I think works or doesn’t work?

What are my ROI expectations?

The last question will get a variety of answers and most will probably be within some social media metric – saying they want a certain number of likes.  However in day to day business the main metrics would be sales volume, revenue and cost.  These may be hard to measure in social media, but reach and engagement are a good place to start.  How a piece of content is performing and how often people are engaging with your brand is important.

Remember having a lot of likes or fans is not everything.  You are no better off having a hundred people following your page who never interact with it, so focus on having real likes that really want to talk back to you, and gain valuable information from them, with your end goal in mind.

Feel free to leave any comments if you would like to share your ideas or experience in this…